- MuOnline Server Rules & Guidelines -

[dorin1]

🔒 MuOnline Server Rules & Guidelines 🔒

Welcome to our MuOnline community!

Below are our private server Policies, Rules, and Sanctions. By registering on our server, you agree to the following terms for in-game, website, and forum activities. We highly recommend reading and understanding this page to prevent any misunderstandings.

Remember, these rules are designed to create a decent and educated community on our server, keeping everyone happy and the game fair for all.

We suggest using Google Translate if you need assistance with the language: Translate Here.

These rules have been in effect since 18/09/2022.


1. Fairness Restrictions

⛔ Prohibited Actions:

- You are NOT allowed to use any 3rd party software like hacks, accelerators, packet sniffers, editors, bots, or any tools that interact with the client or server.
- Exploiting in-game bugs is FORBIDDEN under any circumstance!
- Registering fake guilds to occupy Castle Siege slots is NOT allowed.
- Glitching game mechanics is PROHIBITED.

Example: Walking or teleporting in restricted areas is considered glitching.

📢 Important: 
If you discover a bug or glitch, report it immediately to the administration! Hiding such information, even without exploiting it, will result in sanctions.

🔨 Punishment: 
Permanent Account Block and possibly associated accounts.


2. Code of Good Manners

✅ Proper Use of /post Chat:

- Use /post chat for trade announcements, party matching, guild recruitment, and assisting new players. Avoid excessive chit-chat or spam.

❌ Inappropriate Behavior:

- Swearing, threatening, or using abusive language is strictly PROHIBITED.
- Discrimination of any form (e.g., place of birth, politics, religion, sexual orientation) is not allowed.
- Respect and courteousness towards staff are mandatory. Disrespect towards any staff member is OUT OF LIMITS.

🚫 Note: 
These rules apply to characters, guild names, and guild emblems. Offensive behavior in any context (CLEAR, MASKED, or ABBREVIATED) will not be tolerated.

🔨 Punishment: 
Warning, Character Ban, or Permanent Account Block, depending on severity.


3. Staff Impersonation

❌ Misrepresentation is Forbidden:

- Do NOT impersonate staff members or claim any association with them.
- Pretending to have relationships with staff members is PROHIBITED.

🔨 Punishment: 
Permanent Account Block, and if necessary, associated accounts.


4. Chatting and Global Posting

❌ Forbidden Topics:

- You are NOT allowed to advertise anything unrelated to in-game trading items (B> and S>) or MU guides. This includes servers, cheats, and inappropriate content.
- Spamming in public chat (normal chat and /post) is PROHIBITED.

🔨 Punishment: 
Warning, Character Ban, or Permanent Account Block, and if necessary, associated accounts.


5. Fraud and Virtual Goods

❌ Unacceptable Transactions:

- Misuse of Off Store (e.g., selling mana potions for exorbitant prices) is FORBIDDEN.
- Account trading is PROHIBITED.
- Trading items for real money is NOT allowed.
- Selling or buying leveling or item farming services for real money is FORBIDDEN.
- Asking for "taxes" like spots or party placements is PROHIBITED.

🔨 Punishment: 
Permanent Account Block, and if necessary, associated accounts.


6. Misleading Reports

❌ False Accusations:

- Publicly accusing players without proof is NOT tolerated. It not only harms reputations but also affects the server's image.
- False accusations driven by anger, envy, or other personal issues are FORBIDDEN.
- Editing screenshots to mislead others is HIGHLY FORBIDDEN.

🔨 Punishment: 
Warning, Character Ban, or Permanent Account Block, depending on severity.


7. Refund Policy

❌ No Refunds:

- Our products are considered digital goods, and we do NOT issue refunds once an order is submitted.
- If you encounter issues, please contact us for assistance.

By purchasing from our website, you agree to these terms and acknowledge the no-refund policy.


8. Privacy Policy

🔒 Information We Collect:

- We collect information during registration and ordering. You may be asked for your name and email address, but you can visit our site anonymously.

🔍 Usage of Information:

- Personalize your experience and improve our website based on feedback.
- Enhance customer service for better support.

🛡� Security Measures:

- Log files capture IP addresses without personal information.
- Cookies are used solely for maintaining user preferences and not shared with third parties.

Your privacy is our priority.


9. About Donators

💰 Donation Policy:

- Donations are NON-REFUNDABLE.
- Donators are equal to non-donators in the community.
- Breaking rules will result in bans, and items in the account will be blocked without return.


10. Server Admin Staff Authority

👑 Admin Guidelines:

a) Admin decisions are absolute and NOT open to challenge. Violations lead to permanent bans.

b) Respect towards Admins is mandatory. Disrespect results in penalties.

c) PK or killing Admins during investigations or testing is PROHIBITED.

d) Insults towards Admins will result in permanent character and possibly account bans.

e) Negative remarks against Admins are FORBIDDEN.

f) Admins may exercise discretion in rule enforcement for the community's benefit.

g) Admins will only ask for your account username for specific issues, never passwords or personal information.


11. Server Game Master Staff Authority

🎮 Game Master Conduct:

a) Respect towards Game Masters is expected.

b) PK or killing Game Masters in PK zones requires permission.

c) Challenging Game Masters without evidence leads to permanent bans.

d) Insults towards Game Masters result in permanent bans.

e) Game Masters have the authority to ban for investigation but must report to Admins with evidence.

f) Game Masters must maintain separate accounts for their duties and identity confidentiality.


12. Prohibitions for Game Master Staff

🚫 Restrictions:

a) Do not ask members for personal information like passwords.

b) Do not use Game Master accounts for personal benefit.

c) Participation in Castle Siege events is PROHIBITED.

d) Moving characters without valid reasons is not allowed.

e) Game Masters must treat players respectfully. If disrespected, document proof and report accordingly.


13. Agreement

📝 Important Notices:

- If you suspect your actions are wrong, they likely are. Ignorance is no excuse.
- Claims of others using your account will not be entertained.
- Account Block is comprehensive. No item transfers or requests from banned accounts.
- Do not request unbans; they will not be granted.
- Accumulate three bans, and your account will be permanently blocked.

You require the following to view this post content:

• You must thank this post to see the content.

* We reserve the right to block access irrespective of the listed rules.

** These rules may change at any time without notice.

Thank you for being part of our MuOnline community!